FAQ
WHAT IS VIRGIN HAIR?
Virgin Hair is human hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles are intact. All hair sold by So Stush, LLC is virgin hair.
CAN I COLOR MY BUNDLES?
Any chemical processes should be done by a professional or at least consulted by one. This purchase is an investment for you and chemically altering the hair can possibly damage it. Although our virgin hair extensions can handle a coloring process very well, please be cautious. Once the hair is chemically-altered incorrectly, the cuticle can become damaged and overexposed, causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage has no reverse button, and we will not be held liable for any damages.
DOES THIS HAIR SHED?
Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive. The most effective way to avoid shedding is by sealing the wefts.
HOW LONG DOES THIS HAIR LAST?
Our Brazilian extensions can last through multiple installs. However, the lifetime of your extensions depends heavily on how they are cared for. On average our customers can use their extensions from 12-18 months if cared for properly.
HOW MUCH HAIR DO I NEED?
We recommend buying at least 2 packs of hair for lengths 16" and under. We recommend at least 3 packs for lengths 18″or longer. Each bundles weighs 3. 5 ounces. Keep in mind that since the hair is sold by total weight the rule is: “The longer the hair, the shorter the weft.”
WHAT KIND OF LASHES DO YOU SELL?
We sell premium 15-18 mm cruelty-free mink lashes.
HOW LONG DO THE LASHES LAST?
It depends on how you care for the lashes. They typically last months, average 30 uses, when cared for properly. When removing lashes, gently remove old glue while avoiding pulling on the lash band. Return them to their case when done and do not sleep in them to avoid them bending. With the varying densities, there is no need to apply mascara.
DO YOU NEED A SPECIAL GLUE FOR THE LASHES?
You can use any lash glue you prefer. We recommend DUO lash glue.
CAN I MAKE CHANGES TO MY ORDER?
At So Stush,LLC, we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests to hello@sostush.us